The prep crew at the restaurant, who happen to be twin brothers, have to go out-of-town for a family emergency. This leaves it up to me, the reliable one, to get up at dawn and cover their shifts for the next several days. I have no problems doing this because, despite the numerous remarks I have made speculating about their intelligence, their abilities, their parentage, and even their species, they are decent guys who have always been there when needed and have little complaints about performing their menial, yet very necessary tasks.
It occurred to me a little over a week ago that I agreed to do this after only briefly speaking to one of the owners about it and that it might be a good idea to speak with the GM about scheduling for while they were going to be gone, just to be sure I knew what I was looking at having to do. It was apparently the first that he had heard of this and was pretty pissed. I told him that maybe he should speak with his father, the owner, and he blew it off giving the excuse that they never saw one another.
So I take it upon myself to spend the next several days running around and getting the proper information from the owner and the prep guys, so that, on the day that the GM writes the schedule for the week, I manage to get him written details about what days I need to be there during the morning and offer to work a few doubles and short shifts for dinner service if that would help out. He just scowls and ignores me, and I just go and start setting up for the night’s service.
A few moments later his assistant comes marching back to the kitchen with the schedule in hand and demands to know what the guys are doing that they need all this time off. He seems suddenly embarrassed when I deflate his righteous anger and tell him quite calmly, “They are going out-of-state for their dad’s memorial service.”
Quite frankly who gives a shit why they want the time off, these guys spend most of their time at the beck and call of the restaurant and haven’t asked for any significant time off in eight freaking years! I know how long it’s been because the last time they went out-of-town it was for their brother’s wedding and I covered their shifts then as well. That doesn’t matter because why the hell can’t they take off for a few days without it being some major life event for their family.
And how did it become my problem that you not only keep your schedule so tight that you have come to rely on these guys so much that it becomes a hassle when you can’t work it out for them to take care of their personal business, or that the various levels of management opt not to communicate enough that they can’t figure this crap out on their own?